If You Have A Complaint Regarding A WAAR Member...
REALTORS® everywhere have pledged to meet the Code’s high professional standards upon becoming members of the Association. Even with the best of intentions, planning and preparation, occasional disagreements arise between REALTORS® and/or REALTORS® clients. The professional standards process plays a very important role. It helps ensure honorable, faithful and competent service to our members, their clients and other members of the public.
Arbitration (Financial Disputes Between Brokers)
Arbitration is a means of resolving disputed, generally involving commissions and compensation, which arise out of business relationships between Brokers. A non-principal (REALTOR® that is not a Broker) cannot file an arbitration request, although their name may be joined on the request and may attend and participate in the arbitration.
Requests for arbitration must be filed within one hundred eighty (180) days after the closing of the transaction, if any, or within one hundred eighty (180) days after the facts constituting the arbitrable matter could have been known in the exercise of reasonable diligence, whichever is later.
Ethics Complaint
To preserve the integrity of our industry any violations of the Code of Ethics or MLS Rules by one of our members should be reported to the Association. Complaints can be filed by any person, whether a member or not, having reason to believe that a member is in violation of any conduct subject to disciplinary action.
A complaint may be filed provided it is filed within one hundred eighty (180) days after the facts constituting the matter complained of could have been known in the exercise of reasonable diligence or within one hundred eighty (180) days after the conclusion of the transaction, whichever is later.
Mediation (Disputes Between Buyer and Seller)
If a dispute arises (usually over earnest money or lack of disclosure) WAAR offers mediation for your clients. Mediation is a process in which disputing parties attempt to resolve their disagreements with the help of an impartial, trained third party, a mediator.
NOTE: We NEVER offer legal advice to members or the public. Please contact the Wichita Bar Association for assistance or referral to a real estate attorney.
Wichita Bar Association
225 N. Market
Wichita, KS 67202
(316) 263-2469
www.wichitabar.org
